1 - Install an FTP program
To upload data to your web hosting package, you need to establish an FTP connection. FTP stands for "File Transfer Protocol," a protocol for transferring files. SFTP stands for "Secure File Transfer Protocol / SSH File Transfer Protocol," which also ensures encryption of the file transfer.
You can find various user-friendly FTP programs online:
FileZilla (Windows)
WinSCP (Windows)
Cyberduck (Windows & macOS)
In this article, we will focus on the most widely used FTP program, FileZilla.
You can download and install the FileZilla client from the following website:
2 - Open FileZilla
Open the FileZilla client and select "File" -> "Site Manager" from the menu in the upper left corner.
3 - New site
To create a new site, click the "New site" button and give it a name so you can easily identify it later.
Next, you need to enter the server details on the right side of the window. The following information is required for the connection:
Protocol: SFTP - SSH File Transfer Protocol
Host: The hostname of the server you obtained from internex.
Port: 10422
Logon Type: Ask for password
User: The FTP username you created on the internex server.
Password: This will be entered later when connecting and should not be saved here.
Then click "OK" to save the details and close the window.
4 - Establish a connection
Now, below "File", click on the server icon and then on the server name you assigned, in our case "internex Server".
5 - Enter password
A pop-up window will appear asking for your password. Enter the password for the FTP user you want to connect with.
6 - Unknown host key
The first time you connect, another popup will appear informing you about the unknown host key for the connection. You can add the key to your cache to ensure that you are connecting to the same server on subsequent connections. Then click "OK".
7 - Conclusion
If your login credentials are correct and your IP address is not blocked, a connection to the server will be established.
If you experience any connection problems, please feel free to send us the corresponding error message to our support address, [email protected], so we can assist you.
To upload your website, you must first navigate to the folder containing your domain name (e.g., www.domain.tld). This folder contains a file named "index.html" by default, which must be deleted before uploading.
If you run out of storage space on the server while uploading files, you will receive the error message "Quota limit exceeded." Further information can be found in the article FTP error message "Quota limit exceeded".
You can now move files from the left side (your local computer) to the right side (your web hosting package).
