Please note that existing DNS settings may no longer be delivered after changing the nameservers unless they have been explicitly transferred! This could cause important services to go offline. If you are unsure, please contact our support team at [email protected]

Mixing nameserver pairs is not permitted. If you only want to enter 2 or 3 nameservers here, you must delete the remaining internex nameservers!

For redundancy reasons, at least 2 different nameservers must be entered; this is a mandatory guideline.

A global nameserver migration can take up to 24 hours. During the migration period, it is possible that not all devices will immediately access the newly entered nameservers. For example, during the migration period, your smartphone may still be accessing the previously entered nameservers, while your domain on your PC is already pointing to the newly entered nameservers. After the 24-hour period, the newly registered nameservers will be deployed to all devices worldwide.

Please note that it may take a few seconds for the changes to be visible in the customer area. For example, you might reload the page and still see the old settings. In this case, please wait a few seconds before reloading the page again.

For some TLDs, the nameserver change must be performed manually by the registry. In this case, the old nameservers will still be visible after the change is made via the customer area until the requested change has been successfully completed. For less common domain extensions, the manual change can take several days, as it is performed semi-automatically by the registry. For common domain extensions such as .at, .com, and .de, the change is processed immediately by the registry.

Depending on the registry, there are different requirements and guidelines for how nameservers are operated. It may be necessary for the first and second nameservers to be located in different IP ranges, or for the zone to already exist on the nameserver to ensure an authoritative response. Therefore, we generally recommend using the internex nameservers, which meet all requirements.