Please note that setting up a Hosted Exchange mailbox in Outlook (New) is only possible via IMAP, as Outlook (New) doesn't support Exchange as of now. Calendar and contact synchronization is therefore disabled.
We recommend using Outlook (Classic) as an alternative.
1 - Open Outlook
Start the Outlook (New) application.
2 - Enter your email address
Enter the email address/username of your Direct-Setup Exchange mailbox and click "Continue".
Then wait until the necessary settings have been loaded.
3 - Enter password
Enter your password and click "Show more".
4 - Enter required information
Please complete/change the information entered. The following information is required to set up your Hosted Exchange Direct setup mailbox via IMAP in Outlook (New):
IMAP incoming server: at.exchangeserver.online
Port: 993
Encryption: SSL/TLS
SMTP outgoing server: at.exchangeserver.online
Port: 587
Encryption: StartTLS
SMTP username: Your email address
SMTP password: Your password
Then click "Continue".
5 - Synchronize Account
In Outlook (New), you need to synchronize your IMAP settings with Microsoft. Click "Continue" and wait until the synchronization is complete.
6 - Diagnostic Data
Accept the diagnostic data setting and click "Continue".
7 - Optional Data
Reject the optional data setting and click "Accept".
8 - Analyze content
Accept the analysis of your data by clicking "Continue".
9 - Language, Time, and Theme Settings
Apply the settings from Windows by clicking "Apply Settings".
10 - Completion
Wait until Outlook (New) has set up your mailbox. You can now access your emails.
